Many companies are introducing, or even mandating, the use of AI tools in hiring. This can provide a whole host of benefits, but without an intentional approach, it can create ethical concerns. Here’s how to determine if AI tools could improve your hiring process, how to use them responsibly, and where they can potentially cause problems:
To determine if AI would improve hiring at your company, identify specifically how it would be used and why.
Some companies rush to implement AI for teams across functions to gain an edge on competitors, but this approach may actually hinder productivity instead of boosting it. A more strategic approach starts with identifying areas for improvement and then determining if and how AI tools would make those improvements possible.
If your hiring team is getting bogged down with administrative data entry, offloading that work to AI could give them more time to focus on critical responsibilities. For certain tasks, however, the need for humans to review AI output may add more time to the process than automation saved in the first place.
AI can speed up candidate sourcing, but shouldn't be used for making decisions.
AI tools offer the power to search for candidates and review resumes in seconds. When used responsibly, they can save HR and hiring teams hours of work. However, the role of AI should be limited to filtering based on skills and experience to keep decision-making human. This ensures accountability since AI can make biased decisions, and its human users are responsible for them.
Screening calls, interviews, and hiring decisions should not involve AI.
According to the Equal Employment Opportunity Commission (EEOC), AI tools have the potential to violate employment discrimination laws by making biased decisions. To ensure screening, interviews, and hiring are fair, ethical, and compliant with regulations, they should be conducted by humans.
Working with a recruiting firm can be a cost-effective, ethically safe alternative to adding AI tools to your hiring process.
If you’re seeking an AI-powered hiring process, but it doesn’t make sense to build one in-house right now, Journey Search Partners offers a proven path to qualified candidates. Partnering with us gives you access to AI-powered, ethical candidate sourcing and rigorous screening conducted by humans.
Who you hire will always be your decision, but we will send you top candidates with urgency and keep the process compliant with all regulations. If a partnership would make sense for your company, reach out to us for a free consultation.
Disclaimer: The information on this page is not legal advice and should not be treated as such. This content is for educational purposes only. For legal advice, seek a licensed attorney.
